What Is Temu? Read Before You 'Shop Like a Billionaire' (2024)

When you're searching through deals and comparing prices, you might be tempted to call it a day and turn to Temu, where you know you'll get the absolute lowest prices on what you're looking for...or a copy of what you want.

Even if you've never ordered anything from Temu, the online shopping site is all around you. Maybe you’ve seen its orange bags on your neighbor’s doorstep. Or you’ve clicked on an Instagram ad featuring an unbelievably cute item. It could be that you've been bombarded by discount codes from someone you follow on social media.

And now you're thinking of filling up a cart on the site, but you don’t know exactly what it is. Let us explain.

What Is Temu?

It may seem like Temu emerged out of nowhere. Ever since its Super Bowl ad—which featured a song that wouldn't stop playing in our heads and factory workers who looked like they had abandoned ship from The Life Aquatic with Steve Zissou to work for Temu—we’ve been told we could shop like a billionaire. But the company got its start in September 2022, when it launched a barrage of Facebook and Instagram ads.

How Do I Shop on Temu?

Temu is on the web at temu.com and via free apps for Android and iOS.

Why Is Temu So Cheap?

Temu’s prices are indeed shockingly low. So low that they can’t help get your attention and cause you to throw things in your cart. It seems that Temu is trying to attract shoppers as fast as possible, but it's likely selling items at a loss to get that done.

Temu might say on its site that it was founded in Boston, but it's owned by PDD Holdings, which has money to burn and moved its official headquarters from China to Ireland so it can keep doing business even if US scrutiny of China-based apps continues. Temu's low prices and sending purchased items directly to consumers allow it to bypass tariffs, saving it a ton of cash.

More concerning is the issue of forced labor. Temu does not manufacture products itself, instead shipping them from factories in China to consumers. A report from the House Select Committee on the Chinese Communist Party stated "Temu does not have any system to ensure compliance with the Uyghur Forced Labor Prevention Act (UFLPA). This all but guarantees that shipments from Temu containing products made with forced labor are entering the United States on a regular basis, in violation of the UFLPA."

Is Temu a Scam?

What Is Temu? Read Before You 'Shop Like a Billionaire' (1)

It's all fun and games (Credit: Temu)

It's a legitimate website, but watch out for lightning deals that promise extra savings. Temu has gamified its site.Pop-ups with wheels to spin for discounts, tokens to collect, and countdown clocks make it seem like time on offers is running out, but they're designed to push customers toward purchases. Sellers on Temu, meanwhile, often steal designs so they don’t have to pay to develop intellectual property of their own.

What Designs Do Temu Sellers Steal?

There are too many to list, but one example is this mouthful of a product description: "Gorgeous Vintage Dragonfly Zircon Pendant Necklace - Perfect Bohemian Jewelry for Women's Holidays." The owner of the online shop Godly Nature’s Jewelry took to TikTok to complain that Temu stole her Champaign Dragonfly Sunflower Necklace design and even her photos.

@godlynaturesjewelry 🚨Design Theft Alert🚨 @shoptemu stole my dragonfly necklace & now they're raking in profits, while I've got ZIP! 😡 It's not just me: #SmallBusinesses all over are being ripped off by these copycat moguls🕵️‍♀️ Let's break this cycle❌ #supportsmall #copycatcaught #womenownedbusiness #smalljewelrybusiness #jewelrybusiness #jewelrybusinesscheck #stolenart #handmadejewelry #bohojewelry #bohodesign #bohoaesthetic #bohom*om #boholifestyle #entrepreneur #entrepreneurcheck ♬ Sweet Dreams - PuppetMaster

Does Temu Sell Legit Products?

What Is Temu? Read Before You 'Shop Like a Billionaire' (2)

Lip service on the left, the real deal on the right (Credit: Temu/Vaseline)

Temu has an intellectual property policy and told PCMag in a statement, "We strictly require all the sellers to comply with our policies and provide the necessary licensing agreements to list their products on our platform." But browsing through its site, it does not appear to be strictly enforced. Lots of products will be "discontinued," only for similar items to pop up under new listings.

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There are a lot of generic products on Temu but also a fair amount of fakes. Some are obvious, like these little jars of Tsinger lip balms, which are not Vaseline Lip Therapy but at first glance are not not Vaseline Lip Therapy.

You'll also see flat-out designer knockoffs on Temu, such as the Mini Glossy Solid Color Shoulder Bag, which is a poor imitation (but likely a copyright violation) of Jacquemus' Le Chiquito Moyen bag.

What Is Temu? Read Before You 'Shop Like a Billionaire' (6)

(Credit: Temu)

What Is Temu? Read Before You 'Shop Like a Billionaire' (7)

(Credit: Jacquemus)

Even a video on top-selling bags that Temu produced itself prominently features a knockoff Marc Jacobs tote.

If I Order Something on Temu, Will It Ever Arrive?

This is not Amazon Prime two-day delivery. The site says orders ship in seven to 15 days, but that is not always the case. You'll probably receive credits for future orders the more your order is delayed. When you get a message about the delay, you'll see a button to "urge shipment." Clicking it probably does nothing, but remember: This site is gamified. Temu says that if an order is not shipped within 15 days, it will issue a refund.

Does Temu Accept Returns?

There is a return process on Temu, and shipping is free within 90 days of purchase. Note that's within 90 days of purchase, not receipt of your order.

What Is Temu? Read Before You 'Shop Like a Billionaire' (8)

What Is Temu? Read Before You 'Shop Like a Billionaire' (9) What Is Temu? Watch Before You 'Shop Like a Billionaire

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What Is Temu? Read Before You 'Shop Like a Billionaire' (2024)

FAQs

What is the Temu controversy? ›

Why is Temu controversial? The US government accused Temu of potential data risks after Google suspended its sister site, e-commerce platform Pinduoduo, for containing malware. According to CNBC, analysts say Temu is less of a threat, and the risks associated with Pinduoduo were targeted at Chinese users.

What is the deal with Temu? ›

2022 by Chinese e-commerce company PDD Holdings . Following in the footsteps of similar Chinese retailers, Shein and Ali Express, Temu allows Chinese vendors to sell and ship their products directly to customers, eliminating the middleman and any fees they might tack on in the process.

Why are Temu products so cheap? ›

Temu ships directly from China – the world's leading wholesale market for almost every known product. There. The manufacturing costs are much lower because of the supportive government policies, cheaper labor, well-trained workers, efficient machinery, and more.

Is it safe to buy from Temu? ›

Temu is a legitimate company and a functioning e-commerce site, but it lacks accreditation from the Better Business Bureau (BBB), which is the standard for major retailers. Many of the tech items being sold on the site look like those manufactured by major companies like Dell or HP, but they're not authentic.

What is the warning about Temu? ›

Cyber security experts have issued a warning against Chinese online marketplace megalith Temu's 'very dangerous' cash giveaway, claiming that it could lead to serious fraud. The retailer is offering users 'free' cash in exchange for new sign-ups - and hundreds of people are jumping on the bandwagon.

Is Temu a Chinese company? ›

History. Temu is owned and operated by PDD Holdings, which also owns Pinduoduo, a common online commerce platform in China. PDD Holdings was initially registered in the Cayman Islands before moving its place of incorporation to Dublin in 2023. The Temu platform first went live in the United States in September 2022.

Is it ethical to buy from Temu? ›

As for Temu's environmental practices and impact, things aren't looking much better. While the company claims that it's committed to sustainability and that its partnership with Trees for the Future is “transformative” for local communities, these actions aren't likely to cause a significant positive impact.

Is there currently a lawsuit against Temu? ›

Temu is facing two separate class action lawsuits over similar claims referenced in the attorney general's complaint. The first, filed in September 2023, said that Temu failed to secure customers' personal and financial data and accused the company of wiretapping electronic communications of its website visitors.

How does Temu make money? ›

Transaction Fees:

Similar to Amazon's marketplace model, Temu charges merchants a commission on each sale made through its platform. This commission serves as a primary source of revenue for Temu, allowing it to generate income from the transactions facilitated on its platform.

Is Temu clothes made in USA? ›

Knowing this, there is a strong likelihood that the clothing sold by Temu — which is manufactured in China — is indeed made via forced labor. But at least some of the retailer's other product offerings also could be made with forced labor, too.

Is Temu like Amazon? ›

With Amazon, manufacturers sell products to retailers for cheap. The retailers then mark them up and sell them to consumers for a profit. Temu skips the middleman. It focuses on getting products directly from manufacturers to consumers—no retailer in between to drive prices up.

Where does Temu ship from? ›

Where Does Temu Ship from? Most of the products you see on Temu are directly shipped from Chinese suppliers and factories, while some can be shipped within the US.

What are the risks of Temu? ›

"Once installed, Temu can recompile itself and change properties, including overriding the data privacy settings users believe they have in place." Griffin fears that Temu is capable of accessing virtually all data on a person's phone, exposing both users and non-users to extreme privacy and security risks.

Is Temu or Shein better? ›

Though Shein has kept a check on the sellers, multiple issues have still been reported with clothes made of cheap fabric or polyester. Still, based on the reviews, Shein offers better quality at affordable pricing compared to Temu. The latter has claimed to offer dupes and knock-off products, too.

Are clothes from Temu safe? ›

Reports reveal elevated levels of lead, PFAS, and phthalates in fast fashion items. Temu's products, like those of its peers, harbor these toxins. In fact, Health Canada revealed that a Shein children's jacket contained more than 20 times the allowable amount of lead for children's products.

Why is Temu facing backlash? ›

Fast fashion retailer Temu's Super Bowl ads drew the ire of lawmakers in Congress over the China-based company's links to products made with the use of forced labor in Xinjiang as well as its data-sharing policies.

Why is Temu so addictive? ›

"The experience and cheap prices give consumers a little dopamine hit and keeps them coming back for more." Regular promotions increase engagement, he adds, and the chaotic interface of the website creates the illusion for consumers that they can "dive in" and rummage around to discover a great deal – especially ...

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